Using Hit Counters

Jun 10, 2026

Use Hit Counters in CVR MLS to learn how users see and interact with your listings. To view them, go to My Listings then show My Hit Counters.

Client Portals: The total number of portals your listing was sent to in OneHome
Client Views: How many times your listing was opened and viewed by users. This includes all clicks.
Client Favorites: How many clients favorited your listing.
Client Possibilities: Possibilities is no longer used in OneHome.
Auto Emails: How may auto emails included your listing as a search result.
Previous 14 Day Views: How many unique views your listing has in the past 14 days.
Agent Published: How many times agents have sent your listing to clients using concierge mode.
Agent Rejected: How many times agents chose not to send your listing to their clients using concierge mode.

You can click the counts in any column to generate a chart that shows client portal views over a time span.

Transcript

Hit Counters allow you to see how many times your listing has been viewed and how users are interacting with your listing in OneHome. To view hit counters, go to My Listings, and select My Hit Counters from the show menu.

Client Portals counts the total number of client portals that your listing was sent to in OneHome. The listing may have been sent directly by their agent or through an auto email. The Client views column indicates how many times users have opened and viewed your listing. Keep in mind that this number includes all clicks, not just unique ones.

You can click the counts in either of these columns to generate a chart that shows client portal views over a chosen time span. You can print or email this chart if you would like to share. For in-depth listing tracking across websites, we recommend using ListTrac, available as a member benefit on the MLS dashboard.

Client Favorites shows how many clients have added your listing as a favorite. The Possibilities count is no longer used as OneHome simplifies the consumer experience with only a single positive (Favorite) or negative (Discard) category.

Any listings previously marked as Possibilities are now Favorites.

The auto email column shows how many auto emails include your listing in their search criteria. Previous 14-day views counts how many unique views your listing has in the past 2 weeks. Unique views are counted when the listing is opened by a new user, so this count won’t include multiple views by the same person.

Agent Published or Rejected counts increase when an agent reviews your listing in concierge mode. If they send your listing to their client, agent published will increase by one. To find out which agents have clients that viewed your listing you can choose a listing and open a reverse prospecting report from the hit counters display.