To reset your password:
- Click Forgot Password from the CVR MLS login page.
- Enter your MLS ID when prompted.
- A password reset email will be sent to you. Click or Copy/Paste the link provided to begin the reset process.
- You may be challenged to verify your identity using your phone or email for Multifactor authentication (MFA).
- Enter your new password.
Transcript
Hi everyone. This video is going to be a quick walkthrough on how to reset your password. If you get to the log in page and for some reason your password is not working or maybe you have forgotten it, you’ll want to start by going to forgot password.
That's going to send you to a page where it's going to ask you to enter your MLS login ID and this is going to be the same number that you use to log in. The next page is just going to ask that you confirm that you want to reset your password.
If you click next, it will send out an email with a reset link that you can enter to start resetting your password. You’ll just want to click that link or copy and paste it into the address bar and that will allow you to reset the password. You can use any combination of letters, numbers, or symbols. You won’t be able to use any passwords you have used before. It will have to be something new.
Once you’ve completed this password change, the next time you try to log in you will have to go through a multi-factor authentication. Whether you’ve set it up for your email address or your mobile phone, you will have to enter a code that’s sent to you to log in after making that password reset.
If for some reason the password reset isn’t working for you call MLS support at 804-422-5004 or you can reach us by emailing [email protected].
