Matrix Password Reset

  1. In Matrix, open the “Input” menu at top of screen.
  2. In the “Input” window, under the “Agent Roster” heading, click on “Edit existing” Agent.
  3. In the “Modify Agent” window, in the “Member Number to modify” field at top of window, type your member number and click “Modify.”
  4. In the Modify Agent window, under the “Select Form” heading, click on “Agent Password Update.”
  5. In the Agent Password Update window, type a new password (per the requirements) and click on “Submit Agent.”
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  • 21-May-2019