Communication is the key, and Matrix helps you communicate using the Client Portal where agents can personally brand the information delivered to their buyers and sellers. Using the Portal’s spilt screen technology, clients can more effectively manage listings by visually identifying them on the map. The Portal also serves a powerful communication tool by allowing clients to categorize listings according to their level of interest, as well as log conversation notes to and from the agent. Clients can further customize their Portal experience by creating saved searches of their own (where allowed). Matrix then provides agents with detailed client activity and Portal usage statistics.
Sounds like a lot to learn, but this video will show how to use the Portal to your advantage and keep your clients engaged in a user friendly way.