ShowingTime sends important updates about listing appointments in the MLS via text message. Recently these messages may not have always reached agents and clients due to mobile carriers blocking text notifications from ShowingTime.
To enhance text deliverability for agents, ShowingTime is implementing a new opt-in process, and we would appreciate your support in raising awareness among your members. Attached is an email template that you can send to your members, which outlines the new opt-in process.
Please be aware that this process will begin on April 9, 2024
When a new mobile number is added to the ShowingTime system, or after 60 days of inactivity for an existing mobile number, ShowingTime will send a message to confirm opt-in to text messages. It will state: "You've been added to ShowingTime to receive texts for real estate appointments and messages related to our services. To give ShowingTime permission to send you these messages at this number, reply START to confirm or STOP to not receive text messages."
Additional messages will be paused until we receive confirmation. We will resend the prompt to ensure receipt.
Once confirmation is received, any messages that were not sent while waiting for the opt-in will be delivered.
If there is no response or the recipient replies with STOP the mobile number will be marked as "Do Not Send" and no further text notifications will be sent to that number.
As always, agents can download the ShowingTime mobile app to stay informed on their listing activity.
